Frequently Asked Questions
Find answers to frequently asked questions about our Conquer'or coins and bars. For any other inquiries, our team is at your service.
01 Are Conquer'or products authentic?
Yes. All our Conquer'or products – whether numismatic coins , gold bars or 9999 pure silver – are certified authentic by globally recognized refiners and manufacturers .
Each coin and each ingot is inspected and verified before shipment.
Our precious metals come exclusively from accredited and traceable sources, guaranteeing impeccable authenticity and purity .
02 Which countries do you deliver to?
Conquer'or Group ships its products across Canada and to the United States.
Our deliveries are carried out by carriers renowned for their reliability, speed, and security.
All orders are tracked in real-time and discreetly packaged to ensure secure and confidential shipping.
Shipping costs vary depending on the product's weight and destination.
For high-value products (gold, silver, numismatic coins), we apply enhanced preparation protocols to ensure maximum protection during transport.
03 What are the delivery times for Conquer'or?
We process and ship all orders for numismatic coins, gold and silver bars within an average of 3 to 9 business days .
Each shipment is carefully prepared , insured and tracked from the moment it leaves our warehouse in Canada.
You will receive a tracking number by email as soon as your order is shipped.
04 How are Conquer'or products packaged?
Conquer'or numismatic coins, gold bars and silver bars are carefully and discreetly packaged in robust, neutral parcels, with no visible mention of the contents.
Each order is tracked until it is received to ensure secure and confidential delivery.
Our packaging is designed to protect your precious metals while ensuring the utmost confidentiality for our customers.
05 What payment methods do you accept?
We accept payments by credit card (Visa, Mastercard, American Express) , Interac online and PayPal .
All transactions made on groupeconqueror.ca are encrypted and secure .
Buying numismatic coins , gold bars or silver bars from our shop is simple, fast and fully protected .
06 Can I return a Conquer'or product?
Due to the nature of precious metals , all sales are final and non-refundable .
Each numismatic coin , gold ingot or silver ingot is checked, sealed and shipped with care to guarantee its authenticity and integrity.
If, however, an item is damaged or does not match your order , please contact us immediately .
Our team will assess the situation and propose a suitable solution .
Need support?
Our team guides you in your precious metal investments, with expertise and transparency.