Frequently Asked Questions
Find answers to frequently asked questions about our Conquer'or coins and bars. For any other inquiries, our team is at your service.
01 Are Conquer'or products authentic?
Yes. All our Conquer'or products – whether numismatic coins , gold bars or 9999 pure silver – are certified authentic by globally recognized refiners and manufacturers .
Each coin and each ingot is inspected and verified before shipment.
Our precious metals come exclusively from accredited and traceable sources, guaranteeing impeccable authenticity and purity .
02 Do you deliver everywhere in Quebec and Canada?
Groupe Conquer'or ships its precious metals throughout Quebec , across Canada , and to the United States .
Our deliveries are handled by carriers known for their reliability, speed and security .
All orders are:
- Discreetly packaged
-
Fully insured
- Tracked in real time , from departure to delivery
Delivery costs vary depending on the weight of the products , the insured value and the destination .
Discover the regions we serve :
For high-value products (gold, silver, numismatic coins), we apply enhanced preparation protocols to ensure maximum protection during transport.
03 What are the delivery times for Conquer'or?
We process and ship all orders for numismatic coins, gold and silver bars within an average of 3 to 9 business days .
Each shipment is carefully prepared , insured and tracked from the moment it leaves our warehouse in Canada.
You will receive a tracking number by email as soon as your order is shipped.
04 How are Conquer'or products packaged?
Conquer'or numismatic coins , gold bars and silver bars are carefully and discreetly packaged in robust and neutral parcels , with no visible mention of the contents.
Each order is insured and tracked until it is received to guarantee secure and confidential delivery .
Our packaging is designed to protect your precious metals while ensuring the highest level of confidentiality for our clients.
05 What payment methods do you accept?
We accept payments by credit card (Visa, Mastercard, American Express) , Interac online and PayPal .
All transactions made on groupeconqueror.ca are encrypted and secure .
Buying numismatic coins , gold bars or silver bars from our shop is simple, fast and fully protected .
06 Can I return a Conquer'or product?
Due to the nature of precious metals , all sales are final and non-refundable .
Each numismatic coin , gold ingot or silver ingot is checked, sealed and shipped with care to guarantee its authenticity and integrity.
If, however, an item is damaged or does not match your order , please contact us immediately .
Our team will assess the situation and propose a suitable solution .
Do you have any other questions?
Our team is at your service to assist you with your precious metal purchases.